Your agency,
running on autopilot.

Answers every missed and out of hours call naturally. Qualifies the caller's intent, captures their full details, and routes the lead to the right person so nothing is ever missed.

• Answers calls 24/7 — never misses a ring regardless of time or staff availability
• Identifies caller intent — buyer, vendor, landlord, tenant, or general enquiry
• Captures full details — name, contact number, property info, and enquiry purpose
• Structured hand-off — sends clean call data to your team for immediate follow-up
• Human-like conversation — warm and professional, never robotic

From tenant report to completed repair, handled end to end without a single phone call from your team. Classifies urgency, appoints contractors and keeps every party informed throughout.

• AI classifies every request — urgency, type, risk, and legal compliance requirements
• Finds and selects contractors — evaluated by location, skill, ratings, and availability
• Routes approvals automatically — notifies landlords when costs exceed agreed thresholds
• Issues digital work orders — contractor, landlord, and property manager briefed instantly
• Monitors to completion — auto-follows up on delays and non-responses

The ultimate property administrator. She processes every instruction, sale agreed, price reduction, and withdrawal the moment a Reapit status changes. AML, emails, documents — all handled without delay.

• Sales instruction triggers — auto-sends AML checks, agency agreements, and orders marketing
• Sale agreed processing — buyer AML, Stripe payment, and confirmation emails all handled
• Withdrawal management — personalised emails sent to every introduced applicant
• Price reduction comms — instant email distribution to relevant buyers on change
• Daily management report — live pipeline summary sent every morning automatically

She watches every competitor listing. The moment a property you valued goes elsewhere, you know about it — with the full details your team needs to win the business back.

• Monitors all competitor portals — real-time tracking of every new listing that goes live
• Cross-references your Reapit database — matches against properties where you completed valuations
• Instant branch notification — alerts the right team the moment a match is detected
• Continuous status monitoring — watches for price changes, STC, and withdrawals
• Re-instruction intelligence — gives negotiators the window to re-engage at exactly the right moment

Every new tenancy starts with zero delay. Tenants welcomed, landlords notified, councils informed — all on day one, automatically, without anyone on your team having to lift a finger.

• Identifies tenancies starting today — zero manual intervention required
• Tenant welcome email — emergency contacts, property manager intro, all personalised
• Landlord confirmation — professional intro to the property manager, CC'd correctly
• Council tax notification — automatically informs the local council of new occupants
• PM summary alert — property manager briefed on all tenancies starting that day

Check-in reports distributed, meter readings sent, utilities activated — before the tenant has unpacked their first box. Every move-in handled cleanly from the moment the report arrives.

• Receives check-in reports — instantly locates the correct Reapit tenancy record
• Files automatically — saves directly into the correct Reapit tenancy folder
• Distributes to all parties — tenant, landlord, and property manager receive copies
• Extracts meter readings — identifies gas, electricity, and water readings from the report
• Notifies suppliers directly — sends readings to each utility provider for clean activation

Every applicant living in a new build is identified within 24 hours and routed to your specialist, automatically. A high-value segment that used to slip through the cracks, now captured every time.

• Monitors all new registrations — fetches applicants from the past 24 hours automatically
• Cross-checks transaction database — identifies applicants currently living in new build properties
• Flags qualifying applicants — routes them directly to the new homes team
• Faster engagement — new build buyers receive specialist attention within hours, not days

No viewing goes without feedback. No rejection walks away without seeing three better-matched alternatives. Reece chases, John re-engages — together they close the loop on every single viewing.

• Reece auto-chases feedback — identifies viewings 24h ago with no response or offer made
• Personalised feedback email — sent with a feedback form link to every pending applicant
• Records into Reapit — feedback auto-saved and negotiator notified with full summary
• John is the recovery engine — identifies negative viewings and reviews applicant requirements
• Top 3 property match — scored by suitability and emailed automatically to re-engage cold leads